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167 RED LION ROAD, Surbiton, Kingston, KT6 7RG
Telephone:
07480 570147

Customer reviews of Auto Haven

At Auto Haven we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Auto Haven

Auto Haven
5
4.7

Based on 25 customer reviews

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  • 5

    Great service

    By Lizz C on 07 March 2019 | Verified purchase

    I was impressed with the customer service and professionalism. I would recommend Auto Heaven.

    Reply from Auto Haven on 08/03/19

    Thank you Lizz for your fantastic review. We hope to see you again in the future. Many thanks, Auto Haven.


  • 5

    Excellent and worth the time

    By SHEHRI K on 30 November 2018 | Verified purchase

    Really friendly, always on point and helped me understand all parts of the car. Pros and cons

    Reply from Auto Haven on 09/01/19

    Thank you, Shehri for your fantastic review and comments. We hope you really enjoy your new car and we look forward to seeing you again in the future. Many thanks, Auto Haven


  • 5

    Top Marks Auto Haven

    By Rizwana K on 28 November 2018 | Verified purchase

    Purchased a Vauxhall Astra GTC with very low mileage. One hiccup which was dealt with very swiftly. Very professional and totally restored my faith in traders! Was dealt with by the very charming owner. Everything was as he said. Everything he said he would do was done before I collected the vehicle. I even got a cup of tea bless him! I will definitely be returning for my next vehicle. Well done W ;)

    Reply from Auto Haven on 29/11/18

    Thank you, Rizwana for your fantastic review and comments. We hope you really enjoy your new car and we look forward to seeing you again in the future. Many thanks, Auto Haven


  • 5

    Better than Maindealer

    By Will A on 26 November 2018 | Verified purchase

    Great guys to do business with, they provide free pick and drop service from surbiton station which is great I think. Car was in prestige condition and was ready for test drive. Much better service provided than the maindealer I recently visited. Bravo

    Reply from Auto Haven on 27/11/18

    Hi Will, it's great to hear you found the perfect new car. We hope you thoroughly enjoy it. Many thanks, Auto Haven.


  • 5

    Great Experience

    By Kamal M on 26 November 2018 | Verified purchase

    Auto Haven's service was brilliant. Helpful and honest people working there, they are patient, answered all my questions, their knowledge about the cars was great. I was buying my first car in the UK and this whole process seemed like climbing a mountain but these guys made the whole process so easy and I walked away with my car insured and taxed in no time. Look out for a box of chocolate guys!!

    Reply from Auto Haven on 26/11/18

    Hi Kamal, thank you very much for taking the time to leave us a great review. We hope you really enjoy your new car and we look forward to seeing you again in the future. Many thanks, Auto Haven.


  • 5

    Simply Brilliant

    By Murtaza A on 25 November 2018 | Verified purchase

    Very accommodating friendly and honest dealer. Fairly priced car in great condition and will definitely use again for my next purchase. Great selection of vehicles available and all of a high standard

    Reply from Auto Haven on 26/11/18

    Hi Murtaza, thank you very much for taking the time to leave us a great review. We hope you really enjoy your new car and we look forward to seeing you again in the future. Many thanks, Auto Haven.


  • 5

    Impressive service

    By Somia S on 23 November 2018 | Verified purchase

    This place is very slick, and run like a tightly honed operation. Very impressive and no hard sales.

    Reply from Auto Haven on 24/11/18

    Thank you Somia for your fantastic review. We hope to see you again in the future. Many thanks, Auto Haven.


  • 5

    Very happy customer 😊

    By Emma R on 23 November 2018 | Verified purchase

    Now that’s what you call Excellent customer service . The sales adviser was very knowledgeable and patient as it was my first purchase, I did not know what to go for he advised me without pressuring me in any way. I would definitely recommend this place to anyone looking to buy a car.

    Reply from Auto Haven on 24/11/18

    Hi Emma, it's great to hear you found the perfect new car. We hope you thoroughly enjoy it. Many thanks, Auto Haven.


  • 5

    Highly recommend

    By Natalie W on 22 November 2018 | Verified purchase

    As soon as i arrived I felt that the staff was so warm and friendly. They had the car all clean and ready to view. The condition of the car was immaculate and almost as if it is new. I decided to take the car as it was in such a high and fabulous condition! The whole process was nice and easy and I did not feel pressurised.I will be keeping the contact for this dealership and recommending to anyone looking for a car. They are trustworthy and thorough with all the paperwork and are happy to answer any questions. I am just so happy with my new car! I highly recommend this dealership to anyone looking for a car in great condition and a good comfortable service.

    Reply from Auto Haven on 23/11/18

    Hi Natalie, thank you very much for taking the time to leave us a great review. We hope you really enjoy your new car and we look forward to seeing you again in the future. Many thanks, Auto Haven.


  • 5

    Disappointing

    By Antony T on 14 September 2020 | Purchase not verified

    All in all an unpleasant experience. Whilst the dealer was pleasant and engaging the car had a number of problems. Problems were dealt with but not all properly. Requested evidence of pre sale service & aircon re-gas, never replies to email and said would reimburse an incurred cost - still not done. I had a chance to give the car back and in hindsight should have done it. BUYER BEWARE!